Book an appointment

To book, fill in the form with your name, a contact number and, if you wish, a note about why you are coming. We will write or call you to agree a day and time that suits you.

Please note that the form is an appointment request, not a confirmed booking. The appointment is only firm once a member of the team has contacted you and you have both agreed a date and time.

Unless it is a check-up or the continuation of existing treatment, the first visit is an initial assessment: we examine your mouth, answer your questions and put together the treatment plan before any procedure begins.

What to bring and what to expect

To make the most of your visit, we suggest having the following to hand:

• Your identity document.
• X-rays, reports or summaries of previous dental treatment, if you have them.
• A list of any medication you take and your medical history, including allergies.
• Details of your convenio or private health plan, if you would like us to check cover.

Please arrive a few minutes early to register. At the assessment we talk through what is bothering you, examine your teeth, gums and bite and, where needed, take X-rays. At the end we explain what we found and the treatment options. If you need to cancel, let us know in advance so the slot can be offered to another patient.

Booking by WhatsApp or phone

If you need an appointment soon, or prefer to sort everything out in one conversation, this is the quickest route:

• WhatsApp: 0312 4869987
• Phone: 0312 4869987

Tell us your name, what is going on and which times suit you, and we will find the nearest available slot. If you have severe pain, swelling or a knock to a tooth, say so in your first message so we can prioritise you.

Privacy and how we handle your data

Only the details we need in order to contact you are required on the form. Telling us about your symptoms, your reason for coming or the treatment you are interested in is optional: if you would rather discuss it at the practice, that is fine.

Before we store and use your information we ask for your explicit permission on the form itself. We use those details only to handle your request, arrange the appointment and answer your questions. We do not sell them or share them with third parties for commercial purposes.

At any time you may access, update, correct or request the deletion of your data, and you may also withdraw the permission you gave us. To do so, write to penaerika4872@gmail.com with your name and what you need, and we will deal with your request in line with Colombian personal data protection rules.